Ottawa Flowers Reviews

Website doesn't tell you what's in stock or not until after ordered and get an email hour later. Zero mention of cutoff time for delivery. Then no delivery at all??? And told I won't get a refund? ...

THIS is where you want to order your flowers from if you want them to actually look like their website photos. I was completely blown away by the bouquet they did for my girlfriend. It was exactly ...

After my brother died, I have been sending flowers to my sister in law who is in a long term care home in a wheelchair, to continue his tradition of giving her flowers. Thanks for helping me with ...

Loving my bi-weekly subscription. Florist’s choice means i get a beautiful and different bouquet every two weeks, delivered to my doorstep, at a reasonable price. Fresh flowers in my home just brig...

I went with Ottawa Flowers for my fall wedding in October and everything was perfect! The flowers were fresh, the arrangements were beautiful and everything was delivered on time. They executed eve...

Always my go to every year for my mother's birthday. I live in Toronto and order online so I love that they offer specific delivery options when ordering. My Mum loves the flowers!

I was informed the day of the delivery that the plant I ordered online was not available. Ending up with a delivery one day too late they did not offer to upgrade the order or any compensation. Thi...

Make sure you absolutely get your colour palette across or you will end up with the wrong end result. Asked for a rusty fall palette and got dark crimson frosty Christmas palette. Blamed it on the ...

Great service!

Pavel and his team at Ottawa flowers are absolutely amazing! Pavel in particular is amazing at what he does and has so much experience. He is very efficient and is great at communicating with cli...

A deal falling through with our original florist brought us to Pavel and his team only a month prior to our wedding. Despite not having the typical length of time to look at test arrangements, our ...

Flowers were absolutely beautiful ❤️

Pavel and his team were very easy to deal with. He brought my vision to life with his knowledge and expertise. He always kept in touch during the process to let you know the next step and works out...

Absolutely AMAZING!! Cannot stress enough how amazing Pavel and the staff are. So efficient with communicating all details, offering options, and helping you bring your vision to life for your wedd...

I am writing to express my deepest gratitude and sheer amazement at the exceptional service provided by your team at my daughter's wedding. From the initial consultation to the final lovely arrange...

Worked with Pavel to design the personal florals used in my wedding. Pavel made the decision process so EASY and efficient! This is coming from someone who did not feel strongly about which flowers...

The flowers that were sent to this young couple to celebrate the birth of their son made a big statement! Thank you Ottawa Flowers.

Ottawa flowers is my husband's go to florist. The staff are wonderful and their arrangements are stunning. He just had a large bouquet of multi-coloured roses delivered as a surprise and they are...

This is the WORST SET of flowers I have ever received. I was so embarrassed to displayed them and felt so bad telling my partner they were not nice flowers. Wheeeeew! Let me tell you! Buyers be awa...

I could not be happier with my results, quick service & very trustworthy. Would definitely recommend to all my friends and family

Pavel and his team were AMAZING to work with for our wedding this past August. Not only is his work beautiful, but he truly cares about his customers and wants to make their vision come to life. Al...

Thank you to Pavel and the Ottawa Flowers team! The lovely flower arrangements, centerpieces and bouquets were a beautiful addition to my wedding day. Ottawa Flowers provided a great client experie...

Very easy to order and pay online. Much appreciated the notification that the flowers arrived on schedule. Seamless amd hassle-free. Thank you!

Pavel and his team were amazing! Our wedding day was that much better thanks to their beautiful flower arrangements and their timeliness in delivering the flowers. They ensured we had all the flowe...

Amazing customer service - high quality roses delivered on time, on one day turnaround ! Ottawa Flowers just became my go to flower supplier in Ottawa!

I was on the receiving end of these flowers and they are absolutely BEAUTIFUL. I’m not usually a flower person but honestly getting this beautiful bouquet turned me into one.

The flowers were amazing! The flowers were set up in the morning and brought to us. We didn’t have to worry about a thing. Pavel was amazing through the whole process!! The flowers were so beautifu...

Pavel and his lovely team were our florists for our wedding day, and he exceeded our expectations! When planning a wedding, the decisions we have to make are never ending, and as someone who loves ...

Don't buy something from this place without checking first if they even have it lol! They givee a substitution without being aware of said substitution or else I wouldn't of bought the product in t...

I've just received a review reply from Ottawa Flowers, they say they substituted the teddy bear for the flowers in prior review . The real story is that I DID NOT ask for the chocolates AT ALL. I ...

We purchased our wedding bouquets and boutonnieres from Ottawa Flowers Inc and they did an AMAZING job. Pavel was super communicative and the team put together the most beautiful arrangements, foll...

Pavel and the team at Ottawa Flowers worked with us to provide the ideal flower arrangements for our wedding. The flowers we’re exactly what we had hoped for and absolutely stunning! Despite my wi...

Wedding planning can be so stressful, Pavel and the team at Ottawa Flowers make it the complete opposite! Pavel is organized, efficient, doesn’t pressure you, talks you through budget options and g...

Ottawa Flowers was compassionate, caring and efficient during a difficult time for my family. We had just lost my mother, unexpectedly, and Pavel made the whole process of ordering flowers for her ...

Thank you so much for the great service on my order! My daughter loved their flowers and instantly knew who they were from because of what was in the bouquet! She said they looked exactly like her ...

Pavel and his team were fantastic throughout the entire process of selecting and delivering the beautiful flowers and centrepieces for our wedding. Extremely knowledgeable, efficient and perfect ex...

Ottawa Flowers, Pavel and his team did an amazing job to help make our wedding day an extra special and beautiful day!!! Our flowers were truly gorgeous!! We were SO HAPPY with the colours and arr...

Everyone at this location was so helpful and kind. I brought 2 of my own plants in, they were dying and had mold in the soil. I am unsure if this is a service they offer, but they were kind enough ...

Ottawa Flowers’ business practices have left my family feeling misled and scammed. We originally approached them to supply flowers for my mother’s funeral. For those who don’t know, a funeral is no...

Buyer beware! What I ordered compared to what I got. They will substitute flowers without informing you.

Order not even close to the photo. Real thing had less flowers and different additions. Cheap.

BUYER BEWARE - TAKE YOUR MONEY ELSEWHERE!!! Unless you like wasting hard-earned money and spending hours on the phone looking for a resolution, stay far away from this establishment. They are a bu...

BUYER BEWARE – THIS BUSINESS IS NOT TO BE TRUSTED WITH YOUR MONEY. Ottawa Flowers, and everyone that works there, have no regard for client satisfaction or making things right when they make costl...

Love this place!!!

Pavel and Ottawa Flowers were fantastic for my wedding. Made things simple, straightforward and delivered perfectly, even when we made a last minute change. Pavel was available when we needed to sw...

I highly recommend Ottawa Flowers. Pavel worked with me to create the perfect spring wedding bouquet, matching my vision and price point. The whole ordering process was easy and seamless. A big tha...

expensive，and actual flowers looks completely different than the image. Not buying from this ever again

Highly recommend using Ottawa Flowers for any special event. I dealt directly with the owner, Pavel and he was very knowledgeable and well priced. He assisted me with my vision and surprised me wit...

We got married in April and Pavel took care of our flowers - everything was exceptionally beautiful and he made the process seamless. I could not recommend him more!

Beautiful, simply beautiful! Pavel has done the arrangements for our 2022 and 2023 anniversaries, and they've been spectacular. Outstanding service in challenging circumstances. Thank you Pavel...

I literally cried after getting this set of dead flowers for the Mother’s Day…very upset for the money wasted..

Great customer service! Highly recommend. Thank you to Emilie for a very quick response.

I PAID EXTRA FOR IT TO COME IN THE MORNING AND IT IS NOW 1PM, AND WHEN I CALLED CUSTOMER SERVICE THEY PUT ME ON HOLD FOR 30 MINS AND KEPT TRANSFERRING ME TO DIFFERENT PEOPLE. THE MANAGEMENT PERSON ...

The flowers I got for Mother's Day looked great! They were delivered earlier than I expected, which was nice, and Mohamed C. was very friendly when dropping them off.

We recently placed an order with Ottawa Flowers for the first time. The floral bouquet FAR surpassed our expectations and we look forward to being their loyal customers for many years to come! Than...

Very beautiful, the mixed colors is my favorite, and they do make a stunning arrangement! The delivery is perfect and arrived in great condition! So glad I have a monthly subscription, it's a wonde...

Not only that the roses that I received are dry and broken. Some of the petals are already wrinkles and faded. Some petals of the Lilly are even fell off.Leaves aren't trimmed. It's like a bunch o...

Normally, the arrangements created by the staff at Ottawa Flowers are stunning and faithful to the photographs on the website. I have ordered arrangements from this establishment for many occasion...

Another incredible bouquet from Ottawa Flowers! Thank you for always being so consistently wonderful!

My daughter was thrilled with your beautiful orchid bouquet. She said it was “stunning and fit for a queen”. Emilie, your prompt and courteous service were greatly appreciated. I will be a repeat ...

Pavel and his Team at Ottawa Flowers just can't be beat! I have used them on several occasions and will continue to do so - their quality as well as their service is top notch and I have always rec...

An error was made in that the recipient received the wrong flowers and not as ordered. Ottawa Flowers acknowledged their mistake and sent a new order of beautiful, fresh flowers! This was much appr...

These people took my $ on my anniversary and didn't send anything. Told me they would send it the next day when I didn't need it or borrow my $ for 3-5 days. Not cool. Didn't even have anybody t...

Made the arrangements for Toronto delivery. Flowers arrived on time and just beautiful. Numero Uno

Update: unfortunately I believe some change in management has taken place and I wouldn’t recommend them anymore. Poor communication, customer service, and delivery service. They take away any sense...

I live in Toronto and order from Ottawa flowers a few times a year for my friends and family back home. I have never had an issue, and all the flowers and packages have been superb and exactly like...

I placed an order about 4 days before Valentines day for a bouquet of lavender roses and red roses. The flowers were delivered, but they were only red roses. After reaching out to their support em...

Excellent quality and presentation. nice store inside and professional both on the phone to take the order and when I picked them up. Thank you

Not good experience

I work away and ordered flowers to surprise my partner for Valentine's Day. I chose Ottawa Flowers because they promised next day delivery. I got an update when my flowers were out for delivery. W...

Amazing customer service, beautiful flowers, great job team .

Pavel was incredible to work with. He was recommended by our wedding venue and I am so thankful they did. From start to finish he was prompt and knowledgeable. Highly recommend!

Today is Valentines Day and I decided to place an order for a friend. I know they are going to be busy today as per the holiday.. so I decided to call to inquire if there are ETA’s on delivery. Thi...

Good friendly service, quite a selection. Super busy on Valentine's Day, duhhhh.

A very disappointing Valentine's Day experience.

Extremely poor customer service. Look for flowers elsewhere in Ottawa.

I made an order to be delivery to my wife office , my order has not been deliver to my wife , I call them to find ad solution and the agent I have over the phone was speaking over me she don’T even...

Today is Valentines Day and I decided to place an order for a friend. I know they are going to be busy today as per the holiday.. so I decided to call to inquire if there are ETA’s on delivery. Thi...

Just want to say a big thank you again to the owner Mr. Pavel and staff for assisting me in delivering a memorable moment. Top class service!

Great service!

My friend used these guys for his wedding and wow were the flowers pretty! Just felt the need to give them a good review because I was so impressed! Keep it up!

Exceptional flowers and service! Great team!

Loved working with Pavel! Our wedding flowers were beyond STUNNING ! He executed our vision just as we had discussed. He also worked within my budget and most of all, he did not try to oversell me ...