Ottawa Flowers Help

OTTAWA FLOWERS CUSTOMER SUPPORT & HELP

Areas Served

Our shop serves the following areas: Hull, Nepean, Orleans ,Ottawa, Gatineau, Aylmer, Kanata, Cumberland, Barrhaven, Manotick, Rockland and Gloucester.

We also deliver to the following facilities
174 Glebe Ave	Abbeyfield Houses Society
Amica At Bearbrook Court	Appleford Residence
Association Of Canada	Barrhaven Manor
Billings Lodge	Billingswood Manor Inc
Blackburn Lodge Seniors Rsdnc	Bridlewood Retirement Home
Brookside Manor	Camilla Gardens Retirement
Canadian Independant Group Of	Capital Mortuary Svc
Carlingview Manor	Casket Store
Cedar's Villa Retirement	Central Park Lodges
Centre D'Acces Aux Soins Comm	Children's Hospital-Eastern
Colonel By Retirement	Crystal View Lodge
Edinburgh	Elmsmere Retirement Residence
Elmwood Lodge	Empress Kanata
Extendicare	Extendicare Laurier Manoir
Extendicare Medex	Fairfield Manor Retirement
Fairview Funeral Homes	Garden Terrace
Glebe Centre Inc	Governor's Walk
Harmer House	Heritage Manor & Apartments
Hopital D'Ottawa	Hopital Queensway-Carleton
Hulse Playfair & Mc Garry	Hunt Club Manor
Kanata Retirement Residence	Kelly Funeral Home
Kelly Funeral Homes	Killian Residence
Landmark Court	Longfields Manor
Lou Lou Care Inc	Lynwood Park Retirement Lodge
Manoir Galleon	Mc Evoy Shields Funeral Homes
Mc Evoy-Shields	Mc Leod Retirement Home
McGarry Family Chapels	Memorial Funeral Home
Montfort Hospital	New Edinburgh Square
Ogilvie Villa	Ottawa Community Care Access
Ottawa Cremation Svc	Ottawa Hospital
Ottawa Hospital Civic Campus	Ottawa Hospital General Campus
Ottawa Hospital Riverside	Ottawa Regional-Cancer Center
Palisades	Park Place Retirement Rsdnc
Parklane Residence	Pavillon Saint-Vincent
Queensway Carleton Hospital	Redwoods Retirement Residence
Residence Sandy Hill Rtrmnt	Residence Springfield
Retire-At-Home Svc	Retirement Home
Rideau Gardens Retirement	Rideau Place
Riverpark Place Retirement	Robertson House
Ronald Mc Donald House	Rosemount Centre For Seniors
Rotel	Rothwell Heights Terrace
Royal Ottawa Health Care Group	Service De Sante Des Soeurs
Sterling Place	Stillwater Creek Retirement
Thorncliffe Place Retirement	Tubman Funeral Homes
Unitarian House Of Ottawa	Villa Marconi
Villa Margeurite	Whelan Funeral Home

Store Hours

Head Office at Thurston drive: Our shop is open from 8:00 am to 7:00 pm Monday through Friday , Saturday 10:00 am to 5:00 pm and Sunday from 10:00am to 4:00 pm.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labour Day.

Our shop will always be closed on the following holidays: Christmas Day, New Year's Day, and Boxing Day.

Specialty Services

We specialize in the following services:

Large inventory of fresh flowers
Tropicals
Plants
European/dish gardens
High-style floral arrangements
Silk arrangements
Dried floral arrangements
Weddings
Funeral designs
Gourmet and fruit baskets
Gift baskets
Greeting cards
Candles
Design Workshops - Offering private and customized workshops suitable for corporate functions or groups of all sizes

Other Services

Here at Ottawa Flowers we know your Wedding day is very special and we would love to help make your day perfect. Book your free appointment with our Wedding Specialist and watch your Wedding Floral Dreams become a reality.

Servicing all funeral homes and cemeteries in the greater Ottawa-Gatineau region DAILY, our designers are funeral specialists.

Contact Information

If you have any questions or need more information, please contact us by e-mail at [email protected] or call us directly at (800) 841-8447. We're always here to serve you and make your flower-sending experience a pleasure.

Substitutin Policy

Substitution may be necessary to ensure your order arrives on time, i.e. a specific basket, vase, soft toy, colour etc. Our florists will substitute a similar element of equal or greater value. We use only the freshest of flowers and fruits and so will make substitutions depending on seasonal availability of those items. While we will deliver the types, number of stalks and colors of main flowers that are ordered, the fillers, wrappers or the way the flowers are arranged may be different from the image posted. The end product will always be maintained to its professional standard, quality and value. We will change or modify to other product designs of the same value if the colours and flower types are not available. Although this is rare, it can happen when supply is low or demand is exceptionally high during a particular season. In single-variety arrangements, variety will take preference over colour. For example, if we are out of 'red roses', we will substitute another colour of roses, not another flower. Wherever possible, customers will be informed of any major changes to the product before delivery if there is sufficient time. Hull, Nepean Flowers and Flower Delivery, Orleans and Ottawa Flowers and Flower Delivery, Gatineau Flowers and Flower Delivery, Aylmer Flowers and Flower Delivery, Kanata Flowers and Flower Delivery, Cumberland Flowers and Flower Delivery, Barrhaven Flowers and Flower Delivery, Manotick Flowers and Flower Delivery, Rockland Flowers and Flower Delivery, Gloucester Flowers and Flower Delivery